Consumption of Experience

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By Danielle Boudreau

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In “The Restaurants Book: Ethnographies of Where We Eat” (David Beriss and David Sutton, eds. www.bergpublishers.com) Derek Pardue talks of the “consumption of experience” whereby “exoticness and familiarity are purchased scenes in which food and eating experience play a significant role” (2007:67).  Design, decor, and music play into this experience almost as much as the patrons and food itself.  The Hispanic restaurants of our neighborhood each contribute in some manner to this consumption of experience.  Whether it is as a more “authentic” offering of Latin American food, such as at Taqueria Guerrero and El Rinconcito, a fusion of cultures, such as the New Orleans inspired version of Hispanic food at Juan’s Flying Burrito, or Mexican fusion cuisine offered at the upscale Canal Street Bistro, one can be sure these restaurants stay busy with locals for various reasons. They each offer a different “experience”, depending on one’s mood, so it seems as though they are not in competition.  While I might want a Mardi Gras Indian Taco at Juan’s one night, the next may find me hankering for some flautas at Felipe’s. Such is the key to the success of these restaurants in our study (not to mention, all offer unbelievable cuisine!!)

ImageImageFelipe’s Taqueria (http://www.felipestaqueria.com)

 

 

“Local” (ethnicity)

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By Danielle Boudreau

The last concept of local we should examine is a bit hard to articulate.  It involves representing the concept of “local” for those who may be far from home.  El Rinconcito, Taqueria Guererra, and even Canal Street Bistro, on some levels, all successfully accomplish this task for the immigrants and transplants who have been here since Hurricane Katrina.  In terms of decor, el Rinconcito and Taqueria Guererra both remind me of the many restaurants I visited in Central America.  Spacious, brightly colored, and with minimal decorations, the focus of the experience in these restaurants is on the authenticity of the food and the company one keeps while there.

Taqueria Guerrero is a restaurant that is “true” to the Mexican culture, offering up native dishes such as “Pollo Empanizado”, “Chiles Rellenos” and “Arroz con Frijoles” (a Mexican alternative to the New Orleanian Red Beans and Rice).It also serves as a place for local immigrants to maintain contact with their respective families back home- there is a separate counter where people can purchase prepaid calling cards and other items, a set-up similar to the Hispanic “pulpuria” (a convenience store sometimes located in restaurants or other popular gathering spots).

El Rinconcito translates literally to “the little corner”, and one can see that a more casual meaning of this restaurant’s name refers to the little corner of the world that it represents- that is, a loyal rendition of Central American cuisine. The name further translates to a place where the Central American immigrants find comfort in companionship after a hard day’s work. One does not find this place empty after 4pm- on the contrary- the bar has only room to stand, as does the room with the pool table, while the tables of the restaurant are full of those wishing to unwind and experience a little piece of “home” in their own little corner of the world, located in New Orleans, as well as local neighbors wishing to taste some “authentic” Central American cuisine.

As for Canal Street Bistro, Chef Peters attempts to use ingredients from the five native cultures of the Americas that may not be commonplace in our local New Orleanian culture.  Not only do American residents get to taste and experience these other cultures, but it provides some familiarity and comfort for those who are immigrants to get an authentic taste of “home”.

 

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Local (grown)

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By Danielle Boudreau

The first concept of “local” that we will examine is that of origin.  I.e., food that is cultivated locally.  Two of our restaurants on the row that serve Hispanic food vehemently support this notion of “local”.  Chef Guillermo Peters and Owner Monica Ramsey, of Canal Street Bistro insist on using local products, particularly in their choices of seafood (http://www.canalstreetbistro.com). Co-owners of El Rinconcito (http://www.elrinconcitocaferestaurant.com), Mervin Duque and his mother Maria Louisa, insist that they only use “fresh” ingredients, which they believe is to be grown locally, in their Central American cuisine. Both restaurants take great pride in their culinary creations, and they believe this pride can only be cultivated by paying tribute to the local area of New Orleans.  How is this an important contribution to the Restaurant Row? Not only are they offering fresh, delectable dishes for those residents and visitors alike who crave either traditional or innovative Hispanic fare, but they are contributing to the local economy by attempting to secure their seafood, meats, and produce from the area in which they conduct business.

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Exploring Their Connections

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One of the objectives of our Restaurant Row Recovery Project is to try to better understand how restaurants have played a role, if any, in the relationships with, and within, the neighborhood and the Greater New Orleans area.

Obviously, as businesses, they compete to provide a service in exchange for an established price. From the other side, the consumer provides the restaurant owner and his employees a means of financial support. Bottom line is that these are businesses, and profitability is fundamental to their survival. But these local establishments seem almost as dependent upon their relationships as their bottom line. After interviewing some of the owners, employees, and customers of the Row it quickly became apparent that there was much more to this story.

For starters, most of the restaurant owners interviewed by my colleagues and I have described a type of local connection fundamental to their supply chain. Some, like the owner of EcoCafe, actively engage in more grass roots community networking, by striving to buy from local farmer’s markets as much as is absolutely possible. Others like, Paul Ballard, founder and CEO of WOW Café and Wingery, as well as PJ’s Coffee, are supplied by larger firms, but are nonetheless local. Frank, owner of Rinconcito, went so far as to express a sense of loss when he mentioned decreasing his seafood order from local supplier Vincent Piazza, Jr. & Sons Seafood Incorporated due to the BP oil spew plunging the demand for seafood. These all serve as examples of restaurants playing the role of consumer and local patron, but also express how each strives to maintain a connection to place.

Afternoon Delivery

The bartender and daughter of Delmy Cruz, owner of Fiesta Latina, echoed what Paul had said about being there not just to make money, but to serve a community in need. This got me thinking about what we, as consumers, need to have in a restaurant relationship. What is it we expect to get out of a restaurant beyond a quality meal? How are those expectations met? I know I enjoy going to the places where I know the staff. Making a connection to the people who work in my favorite haunts is fundamental to it actually becoming one of my favorites.

Paul talked about his amazement with the response to first opening after the storm. He said he had never heard so many heartfelt thank you’s in his life. He recalls seeing people piling their MREs (Meals-Ready-to-Eat distributed by the military in the wake of Katrina) on the table while they ordered their first familiar meal in weeks. Paul says he will always remember how happy people were to be in one place eating wings of all things. To them, the folks at WOW were heroes. They brought back something familiar. They brought back a little bit of normality and Americana: beer, wings, and college football.

Above all, these examples go to show how restaurants can often play a much larger role in the neighborhood beyond providing substance to an already nourished population base.  They can serve as counselors, organizers, entertainers, neighbors, and sometimes friends.  Of course, for our study group it doesn’t hurt to have a tasty baseline from which one can operate.

Pizza Galore

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I spoke with two guys about pizza this week.  One was James “Jammer” Orintas, one of the owners of Theo’s Neighborhood Pizza, located on Canal, right near the intersection with Carrollton.  The other was Dennis Scheuermann, the owner of Wit’s Inn, which is on the corner of Carrollton and Iberville.  Both had great insights into the neighborhood and the restaurant business.  Orintas, along with his partners, is from Arkansas.  Scheuermann grew up in the 9th ward and has deep roots in New Orleans.  This contrast alone suggests that they both personify New Orleans at this point.

Both restaurants sell pizza.  I am pretty sure that their pizza pies are made in substantially different styles (I’ve eaten Theo’s pizza many times, but I have not yet tried Wit’s Inn pizza…I’ll try to make up for that soon).  Theo’s is a thin crust pizza that is often referred to as “St. Louis Style.” I have heard that Wit’s Inn pizza has a thicker, chewier kind of crust.  They both seem to have a lot of fans (I am not going to try any restaurant criticism here, so you’ll have to do your own research if you want to decide which one you like better).  Theo’s has only been in the neighborhood since mid-2009 (they have another location on Magazine Street), while Wit’s Inn has been around much longer.

Interestingly, they do not see themselves as really competing with each other.  Theo’s serves beer and wine, but is primarily, as Jammer told me, a destination for families with kids who want an affordable and relaxing night out (indeed, I can verify that the place works for that – I’ve been with my kids, other people’s kids, hordes of kids…).  Wit’s Inn has a full bar and a more diverse menu (they also do brunch on Sundays), pool tables and various electronic games-of-chance that only adults may use.  Indeed, you must be 21 to enter Wit’s Inn.  Wit’s Inn seems to be a mixture of sports bar and neighborhood hangout, with the addition of a full kitchen and professional chef.

All of which seems like a happy situation, with the potential for both businesses to thrive.  Except that they are not the only pizza purveyors in our restaurant row.  Venezia, just across Carrollton from Wit’s Inn, is famous for its pizza.  Just up the street, across the Great Divide, there are outlets for Papa John’s and Domino’s.  If you are willing to travel slightly out of our research area, down to Banks street, you will find the Crescent City Pie and Sausage Company and Lazaro’s Pizza, which is nearly a secret pizza purveyor as far as I can tell. (Just to confuse matters, the owners of Juan’s Flying Burrito, which is around the corner from Theo’s, also own Slice, another local pizzeria, but they do not have a location in the neighborhood.)  New Orleans is not a town known for pizza.  And yet, you might think we have more pizza places than po’boy shops.

And now, the Italian Pie folks are opening a new store at 125 N. Carrollton, on the same block as Fiesta Latina, Doson Noodle House and Wit’s Inn.  Italian Pie is a local chain with a fairly large number of stores across the metropolitan area.  I have no idea what the new place will look like, but I do know that their pizza is popular with many people in New Orleans.

Which raises a question: is it possible to have too much pizza in a neighborhood?  The immediate issue is one of competition and survival.  Can all of these places thrive with so many different pizza options?  There are subsidiary issues, like parking, that come to mind.  Perhaps the different kinds of pizza make these all substantially different kinds of restaurants.  Jammer pointed out that one of the things that makes the neighborhood attractive is the wide range of affordable dining choices, from various types of pizza, to different kinds of Latin American food, Italian, Chinese, Vietnamese, etc.  Do people see the pizza places as too much of the same thing or do they differentiate between them, so that each draws on their own clientele?  Does the collection of affordable restaurants bring in business for everyone?

What kind of mix of businesses, or just restaurants—succeed in neighborhoods?  How do urban planners and policy makers think about this?  There is some interesting stuff written about this—in urban planning literature, as well as in hotel, restaurant and tourism business literature (and if you have a favorite article or book to recommend, let me know!)—but take a look at this meditation on business diversity in Washington DC (part 2 is here).  It raises an interesting set of issues about restaurant and business clusters that are worth thinking about.  What has your experience been, in our restaurant row or somewhere else where restaurants congregate? Is there a pizza tipping point? Or even a point at which a neighborhood has too many restaurants?  Or maybe not enough?  And would that point be different in New Orleans, where people love eating in restaurants, than in a different city, where food is less central to the way of life?